I integrated my Tado thermostats into Home Connect Plus and I always have the problem that the currently displayed room temperatures are not up to date with the ones shown in the Tado App.
I have the feeling that they are updated only with several hours delay.
Is this a known issue?
I also emailed to the support email a while ago but never received a response.
Hi @maentele, sorry for the late response and the fact, that you did not get any help so far. Please send me the name of your registered Home Connect Plus User via direct mail, and we will take a look.
I assume you already tried to synchronize the Nuki integration (on the partner details page). This repairs many things that might go wrong over time, especially the events.